Mold Zero Services LLC Reviews
We used Mold Zero a few years ago when we had a mold problem in our attic. They did such a great job we called them again when we noticed a strange smell in our bedroom closet that didn’t go away after a few weeks. After verifying it wasn’t a dead animal we suspected it might be mold from a shower leak from the bathroom on the other side.
We called Mold Zero and Noel came out. He was professional and friendly and after a thorough inspection was able to confirm there was moisture in the wall. He explained the mold remediation process and that they would have to remove part of the drywall in the closet to get a look at what was going on. He promptly sent us an estimate that same day and was able to schedule us for the following week.
Eric and Jordan were our techs and they were awesome! They were prompt, courteous and professional. We were also impressed at how they cleaned up after the work at the end of the day. Unfortunately, after opening the wall, they discovered a leak from the shower which had left standing water in the wall. They showed us what was going on and Noel quickly came back out to assess the situation. They cleaned up the water but because of the extra moisture they needed to leave a de-humidifier and air scrubber running in the closet for a few days to dry things out before they could finish the job.
Because their schedule was full for the rest of the week, they offered to come back on the morning of the 4th of July to finish up. We were very grateful for that! They did a wonderful job and though I hope we never need their service again, we would definitely call them in the future.
Thanks a million Noel, Eric & Jordan! And special thanks to Eric for coming back out on a holiday to finish the job!
I called Mold Zero via a Google search for a complete mold inspection of our building after years of roof leaks during the rainy seasons. Eddie Frencher performed an excellent and professional inspection. I needed to present his findings to our Board of Directors and Eddie offered to do a video with a technical explanation and ways we could proceed with repairs.
I was so pleased because this was not something I could repeat so accurately to the Board. He identified issues with the roof causing the leaks and hence the eventual development of mold. This will help us rethink our plans to remedy this complex situation. Essentially, Eddie made the connection between the two issues which we’d never done before. He knew immediately to check our roof situation. He even gave me the right questions to ask our roofing company as we’re about to resurface the roof this summer. Eddie is obviously experienced in the field of roofing and mold issues and he was, kind, congenial and went out of his way to help.
I am so very grateful as I’m sure our Board of Directors will be when they see the videos. Because of all this, I believe we’ll be able to manage our budget more judiciously. Thank you for everything Eddie! We are grateful!
Eddie was very kind, thorough and knowledgeable – I would definitely recommend Mold Zero Services to anyone in need of mold removal in their home!
Very Responsive – and confirmed every appointment with a text and email. Very helpful, has a great product, professional, and we didn’t have to leave our home! They helped us with a mold problem in our home that was in a difficult spot to fix – and they did it quickly. We would highly recommend them!
Kirk G
Simply the BEST! This is the way every service business should operate. These guys were on time and wasted no time getting their work done. Friendly, communicative. We are left with very useful information and a clean path going forward. You can’t do much better than Mold Zero.
This company and its professionals have restored my faith that truly good, ethical companies and professionals do still exist. We had a mold situation caused by a slab leak that needed immediate remediation and a close, trusted friend recommended MoldZero since its new proprietary process for mold remediation was supposed to be nondestructive, totally effective, and non-toxic. We got the treatment done on our very large home in a single day, with no hassles or inconvenience and the final lab report showed no traces of mold. Wow!!! Truly miraculous! Their professionals also had to deal with my horrible tenants and they handled them with zero issues. This is the future of mold remediation and honestly, I have no idea why anyone would use anyone else. Thanks!!!!!
Jeffrey S
Mold Zero was great to work with. Noel came the day after I called to inspect the mold in my bathroom, explained the process, answered all my questions, and provided an estimate.
Noel, Enrique, and David came the following week to remediate the mold, and did a very through job within half a day. They completely removed the mold without having to take down the dry wall, which I had feared we would have to do. They set up a containment area and fogged the room and left the containment up until the mold test came back clean, and then came back to take down the containment.
They were professional, responsive, courteous, efficient, and all-around easy to deal with. Most importantly, they did a great job removing all the mold in my bathroom so that my home is clean and safe again. I would recommend their services to anyone with a mold issue!
